Privacy policy

Welcome to TechNovaCart (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or interact with our store, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party providers)

  • Order history and purchase details

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Referring website

This information helps us improve our store and user experience.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Provide order updates and customer support

  • Improve our website, products, and services

  • Prevent fraud and enhance security

  • Send promotional emails or offers (only if you opt in)

  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

Cookies help us:

  • Remember your cart and preferences

  • Understand website traffic and usage

  • Improve marketing effectiveness

  • Provide a smoother shopping experience

You can choose to disable cookies through your browser settings, but some site features may not function properly.

4. Third-Party Services

We may share limited information with trusted third parties to operate our business, including:

  • Payment gateways

  • Shipping and logistics partners

  • Website analytics providers (such as Google Analytics)

  • Marketing and advertising platforms

These third parties only receive the information necessary to perform their services and are obligated to protect your data.

Please note that third-party providers have their own privacy policies governing their use of your information.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information, including:

  • Secure SSL encryption

  • Trusted payment processors

  • Restricted access to personal data

  • Regular monitoring for vulnerabilities

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights (India)

As a customer, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal requirements)

  • Withdraw consent for marketing communications

  • Opt out of promotional emails at any time

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Comply with legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

When no longer required, your data is securely deleted or anonymized.

8. Children’s Privacy

Our store is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you believe a minor has provided us with personal information, please contact us and we will promptly remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

The updated version will always be posted on this page with the revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

TechNovaCart
Email: technovacartindia.com